Pre-Order FAQs

What is a pre-order?

Sometimes we can offer customers the option to pre-order items before they are released. This allows you to reserve the item before it is available for sale to the general public. Certain items sell out quickly and this helps ensure that you will not miss out. You will be charged right away for your order, but it could take a few weeks or more for your item to be available to ship.

If my pre-order also contains an item that is already in stock, will they ship separately?

We do not ship partial orders. Your entire order will ship when the pre-ordered item becomes available. If you wish to receive the available portion of your order immediately, please consider placing a separate order for the pre-order item(s).

When will I be charged for my pre-order?

We charge your card as soon as you checkout this allows us to reserve the pre-ordered item for you.

For specific information on when a pre-ordered item will ship, please refer to the item’s description when placing your order.